Unleashing Excellence

Unleashing Excellence

The Complete Guide to Ultimate Customer Service

Book - 2003
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Authors provide no-nonsense, practical approaches to customer service proven successful by leading corporations around U.S. Highly readable and easy to implement ideas for improving even the best customer service program.
Publisher: Sanford, FL : DC Press, c2003.
ISBN: 9781932021066
Characteristics: xx, 202 p. :,ill.
Additional Contributors: Yanovitch, Teri


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