Total Quality Management in A Week

Total Quality Management in A Week

Book - 2003
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This book aims to 'clear the fog' which surrounds the concept of TQM. It provides an easy, stp-by-step guide to understanding the TQM process. These steps include: understanding the principles; assessing the need for TQM; developing an implementation plan; providing an environment for success;and auditing and monitoring progress.
Publisher: London : Hodder & Stoughton, c2003.
Edition: 3rd ed. --
ISBN: 9780340849460
Characteristics: 96 p. :,ill. --


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